Here's some important information to help you prepare for your visit.
Please bring the following to your appointment:
- Photo ID
- Insurance card(s)
- Co-payment, if needed
- Prescription bottles of all medications, including vitamins and supplements
We do request payment at the time of service by cash, money order or credit card. This payment may involve co-payments or deductible amounts for patients with insurance carriers with whom we are contracted, including Medicare, or full payment for other carriers. Learn about financial assistance options.
Appointment Cancellation Policy
We make every effort to schedule an appointment at a time that is convenient for you. As a courtesy to others who may require our services, please call our office with 24 hours advance notice to cancel or reschedule an appointment.
Patients will be dismissed from our practice if there are three no show visits (appointments not cancelled).
First, please check with your pharmacy to see if you have additional refills remaining on your prescriptions. If you are an established patient and believe your prescription will run out before your next office visit, you may call our office to request a two-week to 30-day refill. If your medication is a controlled substance or if you are due for a follow-up appointment before a refill, we will schedule an appointment for you.
After-Hours Medical Care
In an emergency, call 9-1-1 or go to the closest hospital Emergency Department. If our office is closed and you need to speak to a physician urgently, please call our office at (419) 756.6366, and you will be directed to the physician on call.
Referral to Specialists
If our physician recommends you visit a specialist, our office will provide you specific information about the referral, or you may call our office and speak to a nurse. You are responsible for ensuring the specialist is part of your health plan network.
See practice overview